The Reflex Interceptor 1000 is an IPS with a twist. This appliance
not only has a highly capable IPS with protection for such vectors as
intrusions, malicious content, DoS, and anomalies, but it also can be
equipped with gateway virus protection and many other features. This is
made possible by the Reflex Command Center (RCC). These devices work
together to provide protection on many fronts along with features such
as security information management and IP to ID management.
This product was quick to set up and easy to manage. The management
console is a Java-based application that can be installed on any
Windows client on the network of the management port. The dashboard of
the interface provides many easy to read near real-time charts and
graphs of network activity, as well as displays alerts and events.
Navigating the interface itself was simple and intuitive. We found
policy configuration to be easy too. Policy signatures are well
organized and all can be enabled and set to block with a simple click
of the mouse.
We found this device to perform nicely under test. The alerts from
our attacks were clearly displayed and easy to drill down into. We did
find that it was a bit tricky to get the device to actually filter the
attacks, but overall it caught most.
This product comes with great documentation. When we first unpacked
the Command Center and the Interceptor and saw a lot of ports and
cables, we thought it was going to be a difficult deployment, but the
quick installation guide gave excellent step by step instructions and
we had the device up in no time. Also provided is a user guide. This
guide provides more in-depth policy configuration and detailed
information on alerts and reports. The user guide also includes a lot
of screenshots, which are quite helpful.
Reflex Security offers two support plans, standard and premium. The
standard plan includes unlimited telephone and email support, 8 a.m. to
5 p.m. EST, Monday-Friday, excluding major U.S. holidays with an
average incident response time of four hours. The premium plan includes
unlimited telephone and email support, 24 hours per day, 365 days per
year, with an average incident response time of two hours.
Priced at $35,000, this product is a good value for the money. It
provides a great deal of protection, a lot of nice features and
intuitive management.