The InstaGate has several
interesting features. It can
become more than just a
firewall and IPS, as eSoft offers
different software extensions,
called SoftPaks.
These include
anti-virus, web
filters, and IM
and peer-to-peer
filters. Apart
from being an all-in-one device, it
has a range of customisable reports
and alert logs. It also includes
several real-time monitors and
keeps track of all internal and
external activity.
The product is easy to use with
an intuitive setup and a good web
interface. Once plugged in, the
web interface begins a setup
wizard that guides administrators
through all the basic setup steps,
making deployment of the product
quick and easy with little
disruption to the network. After
setup, the interface is very simple
to navigate through, and finding
information such as network
monitors and reports is simple.
The InstaGate performed excellently
against all tests. The Insta-
Gate Pro is dual-homed. It has
one internal and one external
connection, which allow it to act
as isolated entities on both sides
of the device. During our tests, we
were only able to see the outside
address of the box and could not
get past to see inside to our target.
The appliance is supplied with a
very specific quickstart guide as
well as online guides on its website.
The documentation for this
product is very straightforward
and covers all aspects of deployment
and basic setup. For more
advanced configurations and fine
tuning, there is more documentation
for the product online.
Support is excellent, with 24-7
telephone support as well as an
online support centre, which
includes a solution database of all
the previous answers. If further
support is needed, there is an area
to submit questions through email
and a support team will respond
with the specific fix information.
This product has a base price
and then can be loaded with as
much extra capability as needed.
Each SoftPak has a different
annual subscription fee, so it can
become very expensive depending
on how many features are desired.
With all support included,
however, it can be worth the price.